Insights

Avalon Consulting Thought Leadership

Whither Customer Loyalty & Loyalty Programs

We are no more in the world where the asymmetry of information favoured the seller. The digital customer is increasingly becoming aware of the product prices and offerings faster than the store sales persons themselves. There is an inherent need for customer loyalty programs to adapt to the changing retail dynamics.

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A Smart Partner

Girija Pande, Chairman, Apex Avalon Consulting Pte. Ltd. shares his views on how Singapore can help India build “Smart Cities” in the country. The article was published in Business India magazine and talks about the need for multi-dimensional planning & organising to successfully implement smart cities project in India which was announced during the new government’s maiden budget.
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Budget 2014 Decoded

The new government's maiden budget was a much-anticipated event. India Inc. was hopeful that many of the items on their long-pending wishlists would be addressed. But there were no bold, radical announcements, something that India has come to expect.

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Icebergs are Coming…

2011 may be the year when several European countries and some US States are adrift in a sea of debt with dangerous icebergs floating around. This will also be the year of fake recovery in some countries and real growth in many.

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