Avalon Consulting supported a leading, diversified automotive solutions provider in its successful IPO journey. Facing challenges due to complex business segments, Avalon validated the client’s growth strategy, developed robust business and financial plans, and created comprehensive investor communications, including DRHP and multiple pitch decks. The intervention ensured timely IPO filing, effective resolution of regulator queries, and eventual approval, laying a strong foundation for long-term value creation.

Avalon Consulting worked with a top Fast-Moving Electrical Goods (FMEG) company in India, managing three major brands—one flagship and two acquired. Despite backend integration, the brands’ front-end operations led to overlaps, inefficiencies, and internal competition.

Avalon identified and addressed four synergy areas—product portfolio, marketing communication, sales organization, and distribution network. Our recommendations led to unified operations, stronger marketing impact, and better market penetration. The roadmap unlocked ₹1 Bn in EBITDA impact and ₹2.5 Bn in potential revenue synergies

Avalon Consulting partnered with a global agri-business to develop a long-term growth strategy for its packaged Basmati rice venture in India. Initially focused on the South, the business scaled pan-India with Avalon’s deep strategic involvement. Key challenges addressed included consumer segmentation, portfolio complexity, pricing and channel optimization, and execution discipline.

Through a detailed go-to-market blueprint and 5-year business plan, Avalon enabled sharper market prioritization, improved ROI-driven channel planning, and stronger sales execution frameworks.

Avalon Consulting partnered with a leading Indonesian FMCG player to streamline its logistics operations and reduce high warehousing and transportation costs. Through a redesigned warehouse network, optimized routing, and improved truck utilization, the client achieved a 16% reduction in total logistics costs and cut warehouse space by up to 48%. These interventions boosted profitability and operational efficiency across the supply chain.

Avalon Consulting partnered with a leading Indonesian FMCG player to drive sustained revenue growth through strategic expansion and product innovation. The initiative also led to the development of 5–6 prioritized product ideas for scalable growth.

Avalon Consulting partnered with a leading B2B IT solutions provider in Saudi Arabia to drive a comprehensive sustainability transformation. Starting from the ground up, we helped initiate their sustainability journey and crafted a tailored ESG strategy aligned with their business goals and stakeholder expectations. Read on to discover how we made it happen.

This case study highlights how Avalon enabled performance transformation through data-driven operations management for a leading outsourcing services provider in Saudi Arabia

The client, a renowned provider of Business Outsourcing services in Saudi Arabia, caters to both public and private sector organizations, specializing in HR outsourcing, manpower deployment, and contact center support. Despite its deep domain expertise, the client faced significant delivery challenges including missed SLAs, low visibility into operations, and persistent issues due to ineffective root cause analysis.

Avalon led a comprehensive operational transformation by identifying key performance gaps across functions and implementing a Performance Management Framework. This included defining unit-specific metrics, establishing tracking systems, and setting benchmarked control limits. We also developed real-time dashboards and conducted workshops to embed operational excellence into daily workflows, while introducing automation and empowering teams to address bottlenecks proactively.

The impact of these interventions led to:

• SLA compliance for HR sourcing improved from 87% to 100% within 4 months.
• Contact center Average Handle Time reduced by 24% (from 352 to 268 seconds).
• First Time Resolution in the manpower outsourcing function rose from 95% to 98%.
• Recurring operational issues dropped by ~90%.
• Real-time reporting and stakeholder accountability drastically improved

This case study highlights how Avalon helped drive digital transformation for a leading synthetic rubber manufacturer.

Avalon led a digital-led transformation for a leading synthetic rubber and latex manufacturer with applications across industries such as paper, carpets, textiles, construction, and automotive. As the company planned to double its manufacturing capacity, it recognized the strategic need to adopt digital ways of working to ensure scalable efficiency. Avalon conducted a diagnostic to assess digital maturity, developed a focused digitization roadmap, and drove execution by selecting technology partners and managing change post-implementation.

The impact of these interventions led to:

• Enhanced sales team efficiency with a 360-degree real-time view of customer profiles, including purchase and payment histories.
• Improved customer experience by reducing lead times for sample requests and complaints, with real-time updates delivered via WhatsApp.
• Streamlined knowledge management with digitized workflows for NPD projects, field visit reports, and customer queries.
• Improved execution of the innovation funnel through a cost-effective solution embedded within the existing CRM platform.

This case study highlights how Avalon conducted detailed process review and utilized it for transforming critical processes of an ICT service provider

The Client is a publicly traded tech service provider in the middle east offering ICT services but faced difficulty in prioritizing high impact processes from a portfolio of over 50, leading to resource misallocation and missed opportunities. Also Complex workflow structure led to process delays, along with lack of adherence to process guidelines and lack of visibility into progress monitoring.

Avalon stepped in to deploy its proprietary Process Criticality Assessment Framework to tackle process prioritization. Avalon further assessed process performance using Avalon’s process health index framework and standard KPI methodology. This was followed by organizational process and guideline defination and documentation completing Avalon’s end-to-end Business Process Management tailored to client’s needs.

The impact of these interventions led to:

• Direct cost saving of ~$9 million over time efficiency and ~$14 million through invoicing processes
• 46 full time employees were freed through coninous monitoring of 12 critical processes
• 80+ major implementation corrections innovating 20+ new processes in two years

This case study highlights how Avalon helped drive growth-oriented restructuring in a leading technology enabled car service platform client.

The Client faced severe financial issues faced issues leading to shrinking primary revenue streams, poor cash flow, extensive debt outstanding, operational halt across multiple verticals, lack of structures and protocols and low employee and investor morale which led to recent acquisition of the firm by leading auto component maker.

Avalon stepped into the management team of the client organization and taking control of all aspects of the business and prepared a detailed business plan for the next 12 months. Avalon initiated drastic changes in the payment processes, organization structures and reporting procedures. Avalon took part in contract execution conversations, debt write-off negotiations and debt settlement processes. Avalon analysed and structured cash flows, initiated operational improvement, diagnosed customer experience and reviving crucial business lines.

The impact of these interventions led to:

• Restored confidence of early investors providing a 4x rise in firm valuations
• Operational revenue increased by 5x from the time of acquisition with EBITDA improvement of over 80%
• Converting the client to EBIDTA positive and on the path to a 4x revenue growth in the current FY

This case study highlights how Avalon helped drive digital transformation in a leading chemicals manufacturing client.

Avalon drove strategic digital transformation of a leading synthetic rubber and latex manufacturer. The company planned to double its capacity and recognized the need for digital solutions to improve operational efficiency. The approach included conducting a diagnostic to assess digital maturity, creating a digitization roadmap focused on ROI, and driving the execution of solutions with the appropriate technology partners.

The impact of these interventions led to:

• Enhanced sales team efficiency through a 360-degree real-time view of customer profiles.
• Improved customer experience with reduced lead times for samples, complaints, and real-time updates.
• Streamlined knowledge management, including data capture for projects, field reports, and customer queries.
• Improved execution of the innovation funnel using a cost-effective solution within the existing CRM tool.

This case study sheds light on how Avalon helped a leading auto component manufacturer reduce primary logistics costs through a comprehensive intervention.

By conducting interviews, pareto analysis, competitor benchmarking, and obtaining quotes from digital logistics vendors and multimodal logistics providers, Avalon identified cost-inefficient routes and explored alternatives such as rail freight transport and domesticated shipping containers.

The intervention addressed challenges including rising fuel costs, shortage of manpower, wastage from empty return trips, fragile cargo handling costs, and low truck utilization. This resulted in significant cost savings of 21% on short haul dispatches and up to 30% on long haul routes, with potential cost savings of 15% by using 40 ft. containerized road transport.